Return & Refund Policy

Omkar Accessories accepts returns only for products that arrive damaged. This policy applies to purchases from our online store.

Return window: You can request a return within 7 days of delivery.

Return shipping: We (the seller) pay for return shipping.

Eligibility and condition

Only damaged products are eligible for return. Non-damaged items and change-of-mind returns are not accepted. Eligible items must be unworn or unused, in the condition received, with tags and original packaging. Contact us before sending an item back.

Unboxing video proof

An unboxing video showing the damaged product is required for a damaged-item return. Send the video and your order number with your request within 7 days of delivery so we can review the damage and provide return instructions.

How refunds work

1. Contact us within 7 days of delivery on WhatsApp +91 80965 15790 or email support@omkaraccessories.in with your order number and an unboxing video showing the damaged product.
2. We confirm your return and arrange the return shipment at our cost.
3. Pack the item in its original packaging and hand it over for pickup or shipping.
4. Once we receive and inspect the item, we tell you whether the refund is approved.
5. If approved, we initiate the refund to your original payment method within 7 business days of approval. Your bank or payment provider may need additional time to post it.

If we have not initiated your refund within 7 business days after approval, or your approved refund has not appeared, contact us with your order number so we can check its status.

Cancellations and exchanges

Contact us as soon as possible to request an order change or cancellation. Changes may be possible before dispatch; once an order is in transit it cannot be modified. Non-damaged products are not eligible for a return or exchange under this policy. For a damaged product, follow the return process above rather than sending it back without instructions.

See also: Shipping · Terms of Service · FAQ